Shipping policy

Shipping Policy

Last updated May 2025

📦 Order Processing

We typically ship orders within 3 business days of receiving your order. Orders placed on weekends or holidays begin processing the next business day. If there’s a delay or your item is temporarily out of stock, we’ll contact you with options.

🚚 Domestic Shipping (USA)

We ship via USPS and UPS. Note: UPS does not deliver to P.O. Boxes.

• UPS Next Day Air Saver: Next-day delivery by 3–8pm (must call to request)
• UPS 2nd Day Air: Delivery within 2 business days
• UPS 3 Day Select: Delivery within 3 business days
• UPS Ground: Delivery within 1–5 business days

Shipping costs are calculated at checkout and depend on your order size and delivery speed.

🌍 International Shipping

We proudly ship worldwide via UPS Worldwide Expedited.

• Canada → 2 business days
• Europe → 3–4 business days
• Asia & Latin America → 4–5 business days

Important Notes:

• Customs fees and import duties are the responsibility of the recipient.
• We are unable to mark parcels as “gifts” to reduce customs fees.
• If a parcel is refused or abandoned, Melodia Designs is not responsible for reimbursement.

🧾 Sales Tax

We charge 7.75% sales tax on all orders shipped within California. Orders outside California are not subject to sales tax unless required by law.

💳 Payment Methods

We accept the following secure payment options:

• Visa
• Mastercard
• American Express
• Discover
• PayPal

All transactions are processed through Shopify’s secure checkout.

❓ Need Help?

We’re here to help! Reach out to us anytime:

• Email: service@melodiadesigns.com
• Phone: 619-606-8313
• Or explore our FAQs for quick answers.